Privacy Policy

This Privacy Policy explains how Minti Roots ("we", "us", "our", or the "Site") collects, uses, shares, and protects your personal information when you use our website mintiroots.com or interact with us in any way (collectively referred to as the "Services").

By accessing or using our Services, you agree to the collection and use of your information in accordance with this policy. If you do not agree, please refrain from using the Services.

1. Changes to This Policy

We may update this policy to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted here with a revised "Effective Date".

2. Information We Collect

2.1 Information You Provide

When you use our Services, you may directly provide us with:

• Your name, phone number, email, and mailing address
• Order and billing details including payment confirmation
• Account login credentials (username and password)
• Items you add to your cart or wishlist
• Messages or customer support inquiries you send to us

2.2 Information Collected Automatically

We use cookies and similar technologies to collect technical data, including:

• IP address, browser type, and device info
• Pages visited and usage patterns
• Session duration and activity logs

Note: Disabling cookies may affect the functionality of the Site.

2.3 Information from Third Parties

We may receive your data from third parties, including:

• Service providers who assist with website operations
• Payment processors for processing your transactions

3. How We Use Your Information

• To process orders, payments, and deliveries
• To create and manage your account
• To communicate with you regarding purchases, returns, or support
• To improve the performance and user experience of our Site
• To send promotional emails or messages (you can opt out anytime)
• To prevent fraudulent or unauthorized activities

4. How We Share Your Information

• With third-party service providers (e.g., IT support, delivery partners)
• With marketing and advertising partners (if applicable)
• With social platforms or partners upon your request or consent
• With affiliates or in case of corporate restructuring (e.g., merger)
• When required by law or legal processes

5. User-Generated Content

If you submit reviews or comments publicly, they may be visible to other users. We are not responsible for any personal data you share publicly.

6. Children’s Privacy

We do not knowingly collect personal data from children. If you believe your child has submitted personal data, contact us to request its removal.

7. Data Security and Retention

We use appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure. Your data is retained only as long as necessary for legal or operational reasons.

8. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Receive a copy or request a transfer of your data
• Restrict or object to certain types of data processing
• Withdraw consent where applicable

To exercise these rights, please contact us as outlined below. Verification may be required.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Phone: +91 777 88 222 52
Email: help@mintiroots.com
Address: Gala Plastic, A/1 Shed No: 5408, 4th Phase, G.I.D.C., Vapi - 396195, Gujarat, India