Shipping Policy

Thank you for choosing Minti Roots for your shopping needs. We are dedicated to providing you with a seamless and transparent shipping experience. Please take a moment to review our Shipping Policy to understand how we manage shipping.

1. Turnaround Time (TAT)

Orders placed with Minti Roots are typically processed and shipped within 7 business days after the order is placed and payment is confirmed. Please note that this does not include weekends or holidays.

2. Shipping Methods

Minti Roots offers a variety of shipping methods to accommodate your needs, including standard shipping and express shipping.

3. Shipping Carriers

We collaborate with reputable shipping carriers to ensure the secure and prompt delivery of your orders.

4. Tracking Your Order

Following the shipment of your order, you will receive a confirmation email that includes a tracking number. This tracking number allows you to monitor the status of your shipment.

5. Estimated Delivery Times

Delivery times may vary based on your location, the chosen shipping method, and unforeseen circumstances like weather conditions. Estimated delivery times are provided during the checkout process for your reference.

6. Shipping Costs

Shipping costs are determined by the items in your order, as well as your shipping location. You can view the shipping cost at the checkout before finalising your purchase.

7. Shipping Address

Ensuring accurate shipping information is your responsibility. Please make sure the shipping address provided at checkout is correct and complete.

8. Lost or Damaged Items

If your order is lost or arrives in a damaged condition, please contact Minti Roots’ customer support team as soon as possible. We will work with you to resolve the issue, provided you have recorded an unboxing video.

9. Return Shipping

In case of a return, customers are typically responsible for return shipping costs unless the return is due to an error on our part.

10. Contact Information

If you have any questions or concerns regarding our Shipping Policy or any other aspect of our service, please contact us:

Phone: +91 777 88 222 52
Email: help@mintiroots.com
Address: Gala Plastic, A/1, Shed No: 5408, 4th Phase, G.I.D.C., Vapi - 396195, Gujarat, India